Privacy Policy for Go Environmental Ltd

Last Updated: August 12, 2026

1. Introduction

Go Environmental Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website at www.goenvironmental.co.uk, use our waste management services, or interact with us.

We act as the data controller for the personal information collected through our business operations.

2. Company Details

  • Company Name: Go Environmental Ltd

  • UK Companies House Number: 04679124

  • Registered Office Address: Fenton Industrial Estate, Govan Road, Fenton, Stoke-On-Trent, Staffordshire, ST4 2RS

  • Contact Email:enquiries@go-environmental-ltd.com

3. The Data We Collect

We may collect and process the following types of personal information:

  • Identity and Contact Data: Name, job title, company name, billing address, service delivery address, email address, and telephone numbers.

  • Transaction and Service Data: Details about waste collection services, quotes requested, service history, and payments made to or from you.

  • Technical and Usage Data: IP address, browser type, time zone setting, pages viewed, and information about how you use our website.

4. How and Why We Use Your Personal Data

Under the UK General Data Protection Regulation (UK GDPR), wemust have a valid legal basis to use your data. We use your information for the following reasons:

  • To Perform a Contract: To provide waste management quotes, fulfill orders, schedule collections, and manage your customer account.

  • Legitimate Interests: To respond to your website inquiries, improve our operational services, and protect our business from fraud.

  • Legal Obligation: To keep financial records, comply with UK environmental regulations (such as Environment Agency waste transfer tracking), and meet HMRC statutory tax requirements.

5. Sharing Your Data

We do not sell your personal data. We only share your data with trusted third parties necessary to run our business, including:

  • Service Providers: IT support, cloud hosting, and CRM software companies that keep our website and systems operational.

  • Regulatory Authorities: Government bodies like the Environment Agency or HMRC if required by UK law.

  • Professional Advisors: Our accountants, auditors, and legal teams.

6. Data Retention

We will only keep your personal information for as long as necessary to fulfill the purposes we collected it for. This includes satisfying any legal, accounting, or statutory environmental reporting requirements. Standard business and contract records are typically retained for 6 years following the end of the customer relationship to comply with statutory rules.

7. Your Legal Rights

Under UK data protection laws, you have rights regarding yourpersonal information, including:

  • Access: The right to ask for copies of your personal data.

  • Correction: The right to ask us to correct inaccurate data.

  • Erasure: The right to ask us to delete your personal data under certain conditions.

  • Object or Restrict: The right to object to or restrict how we process your data.

To exercise any of these rights, please contact us directly atenquiries@go-environmental-ltd.com.

8. Complaints

If you have any concerns about how we use yourdata, you can make a complaint directly to us at enquiries@go-environmental-ltd.com. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).